Hello there,

I was very excited when I bought a new vina template. Few days after installation, I was trying to improve my site look when everything went down with this message: "This webpage has a redirect loop " I am trying hard to bring It back, impossible.
Could someone there, help fix that problem? I will appreciate.

Clem

Good morning Clem,

Could you please let me know the name of template you've bought?
And please don't forget attach some screenshot about your problem.

Best regards.

Hi Rango
Thank you for your reply. The template is Vina nereus.
Below is the screenshot.

Thank,

Clem

Hello Clem,

I'm not sure what is the problem with your site.
Could you please give me your Order ID, Transaction ID and admin account via Private Message?
I will help you check to see what is the problem here.

Best regards.

Dear Clem,

I've checked your website and i found a problem with your config in plugin: System - Language Filter.
You should change value of param: Remove URL Language Code to Yes.
I've changed it and now your website working again.
Please check and let me know if you need any other help.

Best regards.

Bravo Rango,

You are the best. The site is working now.
I will let you know
Thank you.